General Information
Q1: What services does the ENT hospital provide?
A: Our ENT hospital offers comprehensive services, including diagnosis and treatment of ear, nose, and throat conditions, hearing assessments, allergy testing and treatment, speech assessment & therapy, head and neck surgery, Vertigo assessment & therapy, Tinnitus assessment & therapy, sleep apnoea assessment & therapy and many more. In short, your all ENT requirements under one roof.
Q2: What are the hospital's operating hours?
A: The hospital is open from Monday to Saturday, 11:00 AM to 7:30 PM. We are closed on Sundays and public holidays.
Appointments and Consultations
Q3: How do I book an appointment?
A: You can book an appointment by calling our reception desk at [95100 62607 / (079) 26400759], through our website's online booking system, or by visiting the hospital in person.
Q4: What should I bring to my appointment?
A: Please bring your previous medical records, a list of current medications, and any relevant test results if you have.
Q5: What is the cancellation policy for appointments?
A: We request that you cancel or reschedule your appointment at least 24 hours in advance to allow other patients the opportunity to be seen.
Treatments and Procedures
Q6: What types of surgeries are performed by the doctors?
A: Our team of doctors perform all ENT surgeries.
Q7: Are there non-surgical treatment options available?
A: Yes, we offer numerous non-surgical treatments, including medication management, physical therapy for balance disorders, speech therapy, Hearing aids and allergy treatments.
Q8: How should I prepare for my surgery?
A: Preoperative instructions will be provided during your consultation, which may include fasting, stopping certain medications, Mediclaim guidance etc.
Insurance and Billing
Q9: What insurance plans are accepted?
A: We accept most major insurance plans.
Q10: How can I pay my bill?
A: Bills can be paid by cash, cheque, online.
Patient Care and Support
Q11: Is language assistance available?
A: Yes, we offer language assistance services. Our team understands Gujrati, Hindi, English. Please inform us if you require an *interpreter for any other language when scheduling your appointment. (* Interpreter is subject to availability & additional cost)
Q12: Are there support groups or educational resources available?
A: Yes, we offer support groups for patients with chronic conditions and educational seminars on managing ENT-related health issues. Please check our website or contact us for more information.